Installation & Licensing

License Key Not Working? Troubleshooting Checklist

 6 min read

The checklist for failed activations: typos, edition mismatch, already-used keys, and the exact fixes per error message.

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Install Office 2019, 2021, or 2024 (Retail) via office.com/setup

Redeem your retail Office key at office.com/setup, download the official installer, and activate with your Microsoft account.

 5 min

Install Office LTSC or Volume editions with the Office Deployment Tool

Volume, MAK and LTSC Office editions are installed from an ISO or with the Office Deployment Tool — not from office.com/setup.

 8 min

Install and Activate Office for Mac

Redeem your Office key at office.com/setup, install the .pkg installer on macOS, and activate by signing in with your Microsoft account.

 4 min

Install Windows 10 from an ISO or USB stick

Create Windows 10 installation media with the Media Creation Tool, install Windows, and activate with your Distivo key.

 10 min

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Products mentioned in this article

Microsoft Office 2021 Standard MAK

€ 29,88

Windows 10 Enterprise 2016 LTSB MAK - 20 Users

€ 99,00

Windows 10 Enterprise LTSC 2021 MAK - 500 Users

€ 279,00

Microsoft Office 2024 Standard LTSC MAK

€ 29,88

Microsoft Office 2024 Professional Plus MAK

€ 29,88

Microsoft Office 2021 Professional Plus MAK

€ 29,88

Windows 11 Pro MAK

€ 99,00

Windows 10 Enterprise 2015 LTSB MAK - 20 Users

€ 99,00

Microsoft Office 2019 Standard MAK

€ 112,17

Microsoft Office 2019 Professional Plus MAK

€ 384,36

Microsoft Office 2021 Professional Plus LTSC MAK

€ 1.527,54

Windows 11 IoT Enterprise LTSC 2024 MAK

€ 49,00

Microsoft Office 2021 Standard LTSC MAK

€ 583,28

Microsoft Office 2024 Professional Plus

€ 49,90

Microsoft Office 2024 Standard

€ 24,90

Microsoft Office 2019 Home & Student

€ 16,99

Microsoft Office 2021 Home & Student

€ 22,99

Microsoft Office 2019 Standard

€ 19,99

Microsoft Office 2024 Home & Student

€ 59,99

Windows 10 Pro Workstation - 2 Users

€ 29,90

Microsoft Office 2019 Home & Business

€ 69,99

Windows 10 Pro MAK

€ 89,00

Windows 10 Enterprise LTSC 2019 MAK - 500 Users

€ 279,00

Windows 10 IoT Enterprise LTSC 2021 MAK - 500 Users

€ 279,00

Windows 11 Enterprise LTSC 2024 MAK

€ 79,00

Windows 10 IoT Enterprise OEM - 5 Users

€ 139,90

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Products mentioned in this article